Privacy Policy
Effective Date: 12/05/2025
At Adams Travel, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, adamstravelgb.co.uk, or use our coach and minibus hire services. We operate in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Adams Travel is based in Wednesbury, West Midlands, and we offer minibus and coach hire services across the UK. If you have any questions about this policy, or how we handle your data, you can contact us directly by phone or email. Full contact details are provided at the end of this page.
When you interact with us, we may collect personal information such as your name, contact number, email address, travel details including pick-up and drop-off locations, and payment information. In some cases, you may also provide us with information about accessibility needs, special requests, or passenger preferences to ensure a comfortable travel experience. We collect this data when you make an enquiry, complete a booking form, call or message us, or communicate with us via our website or social media.
We use your information to provide and manage the transport services you’ve requested. This includes confirming your booking, communicating with you about your journey, and ensuring your travel requirements are met. We may also use your information to improve our service and to comply with legal obligations. If you have chosen to receive updates from us, we may occasionally send you information about our services, but you can opt out at any time.
We do not sell, rent, or trade your personal information to third parties. However, we may share it with trusted partners when necessary to complete your journey—for example, with one of our drivers or a vehicle subcontractor. We may also share information with legal authorities if required by law. Any third parties we work with are expected to uphold the same standards of data protection.
Our website may collect basic analytical data using cookies or similar technologies to help us understand how users interact with the site. This information may include your IP address, browser type, pages visited, and time spent on the site. This data is anonymous and used to improve user experience. You can manage cookie preferences through your browser settings.
We store your data securely and only retain it for as long as necessary to provide the services you've requested or to comply with legal and financial record-keeping requirements. We have taken appropriate technical and administrative measures to protect your data against unauthorised access, alteration, or loss.
As a data subject, you have the right to request access to the personal data we hold about you. You can also ask us to correct inaccurate data, delete information we no longer need, or object to how your data is being processed. In some cases, you may also request that we restrict processing or transfer your data to another provider. If you wish to exercise any of these rights, please contact us and we’ll respond in line with legal timeframes.
This Privacy Policy may be updated from time to time to reflect changes in law or in our business operations. The most current version will always be available on our website.
If you have any concerns about how we use your information, or if you’d like to submit a request related to your data, please contact us. You can reach us by email at [Insert Email Address] or by phone at [Insert Phone Number]. Our registered business location is Adams Travel, Wednesbury, West Midlands, UK.
We appreciate your trust in Adams Travel and are committed to protecting your privacy at every stage of your journey.